Privacy Policy

Your Privacy

At East View, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We never sell, rent, trade or otherwise distribute your personal information to third parties. We may also use the information we collect to occasionally notify you about important functionality changes to the website, new East View services, and special product offers we think you'll find valuable. If you would rather not receive this information, please notify us.

How does East View protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as one-click shopping and to store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Don't want to use your credit card on the Internet?

Send your order to: e-mail:; fax to 952.252.1202, and by mail to East View Information Services, 10601 Wayzata Boulevard. Minneapolis, MN 55305 USA. You may also submit your credit card information by phone at 952.252.1201 if you prefer.

Back to top



Books & Atlases

Our website indicates whether or not a book or atlas is in stock, but please note that “in stock” can reference any of our three main offices in Moscow (Russia), Kyiv (Ukraine), or Minneapolis (USA).

Items not currently in stock but available to order will also be fulfilled from one of our three main offices. Should you need to double-check stock or wish to know which office will be responsible for sending a particular title, email with your questions.

We’ll do everything possible to find your book – but, in the event an ordered title has become out of stock indefinitely or out of print, you will receive an email notification suggesting alternate formats or to cancel this order.

All availability is subject to quick changes. To view the status of orders placed on our website, please log in to your account.


Most periodicals we offer can be started up at any time of the year with the next issue in the case of journals, or with the following month’s issues in the case of newspapers. Many titles can be backstarted to the first of the current year, but not all, so please do contact us regarding the availability of specific titles for already-published issues.

Back issues from previous years are also frequently available. Please contact us at to request pricing and availability for specific issues.

Periodical titles may ship out from East View’s three consolidation offices in Moscow, Kyiv or Minneapolis, or they may ship directly from the publisher or the publisher’s local authorized shipper.

Back to top



Books & Atlases

East View offers discounts on books and atlases originating from Russia, Ukraine, Moldova, Belarus, Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan: 5% off for orders of 5-9 books/titles placed at one time, 10% off for orders of 10-19 books/titles placed at one time, and 15% for orders of 20 or more books/titles placed at one time. Our website will automatically apply these discounts to applicable books when you check out. Some (very few) titles from these countries may have no discounts available.

Books published in other countries are generally not applicable for standard discounts.

We do offer generous approval plan discounts, as well as reseller and multiple copy discounts. Please contact us for additional information on any of our discount policies at


East View offers significant discounts for quantity and multiple title subscription orders for print periodicals originating from Russia, Ukraine, Moldova and Belarus. Multi-format discounts may also apply to titles from these regions. Contact for further information. Periodicals from other countries, special acquisitions orders, orders for back issues and online formats are generally not applicable for discounts.

Standing Orders

Discounts for standing orders for annual/irregular serials may also apply. Please contact us with questions.

Back to top


Shipping and Handling

Books & Atlases

Books and atlases will ship from the East View office that stocks that particular item (Moscow, Kyiv or Minneapolis). Please note that if you place one web order for multiple titles, it is possible you will receive multiple packages from different East View offices in response.

Customers may choose between airmail or surface mail; if you wish a quote for courier shipment, please contact us at

Because we ship items obtained in over 40 countries, and we ship to every country of the world, we do not have one simple rate per item or per lb/kg. To do so, we would have to set a high rate for every item to account for the most expensive shipments, and we do not want to artificially increase anyone’s shipping rates. Instead, the website will calculate the rate for the specific items you put in your cart to the specific address you indicate for that order.

Please note that some oversize items will incur above normal shipping costs. These are listed on the product information pages where applicable.

If you wish quotes for special services like courier (UPS) shipments or any shelf-ready services, please contact us at


Shipping and handling costs for current year print periodical subscriptions are built into the price of the subscription. Back issue sales have shipping charged separately, and this amount will be quoted to you along with the price of the issue(s) and the availability of any requested issues.

If you wish quotes for special services like labeling, binding or courier (UPS) shipments, please contact us at

Periodical titles may ship out from East View’s three consolidation offices in Moscow, Kyiv or Minneapolis, or they may ship directly from the publisher or the publisher’s local authorized shipper.

Back to top


Returns and Cancellations

Books & Atlases

East View does not accept returns on firm (specific title) orders which have already shipped out unless an item is received in damaged condition, or the wrong item is received. Returns on approval plan orders must be received within 90 days of the invoice date to be credited to your account.

If you would like to cancel an order that has not yet shipped, simply contact or 952.252.1201 (800.477.1005) with the title information of the item you wish to cancel. For credit card orders, we do not charge until items are shipped, so refunds should not be necessary.


If for any reason you wish to cancel your periodical subscription, please contact us at or 952.252.1201 (800.477.1005). Most title can be cancelled with four weeks’ notice, but certain titles need more notice than that, and other titles can be cancelled immediately, depending on the publisher’s policy. Refunds can then be made to you by check in USD, or a credit can be sent to you for use on future purchases with East View.

If you wish to cancel a subscription with the end of the current paid period, let us know at any time, and we will note on your account not to send a renewal notice.

We do not accept retroactive cancellations for already sent issues. If you receive a damaged issue, please let us know within 90 days and we will send a replacement.

Back to top


Promotions and Special Deals

East View does send out special discounts and coupons at times, but does not store this information on our website for just anyone to see. If you’d like to sign up for our special promotions, please contact with a brief description of what products, subjects and/or regions you are most interested in.

Back to top